Remove any solid matter. Mix 15ml Bio One™ concentrate to 100ml of water, or simply follow the markers on your Bio One™ mix + spray bottle. Spray generously to affected area. For soft surfaces, carefully work solution into the fibres without rubbing. The enzymes will continue to work while damp so spray more if required. Leave for 5-10 mins, wipe with a damp cloth and leave to dry naturally.

The product to use would be the Pet Odour Eliminator. You will need to spray the area liberally and then possibly agitate with a mop or broom. Leave it for a good 15 mins. Wash away the detritus, making sure all is removed, the reapply the product.

Yes, Bio One™ pet odour remover + refresher is 100% naturally activated bio enzymes and is perfectly safe to use around your pets.

Yes. Bio One™ pet odour remover + refresher is safe to spray over your pet's bed to remove odour and freshen up. Please always test on a small area first, and ensure that the bed is dry before continuing use.

Bio One™ pet odour remover + refresher is amazing for all those little accidents around the home when toilet training your new little puppy or kitten. The active bio enzymes eliminate, at the source, the bacteria from urine, faeces or vomit that is the cause of lingering bad odour. Remove any solid matter from the area. Mix 15ml Bio One™ concentrate to 100ml of water, or simply follow the markers on your Bio One™ mix + spray bottle. Spray generously to affected area. For soft surfaces, carefully work solution into the fibres. The enzymes will continue to work while damp so spray more if required. Leave for 5-10 mins, wipe with a damp cloth and leave to dry naturally.

Aqua, also contains non-ionic surfactant, sodium chloride, bacillus subtilis non morbificus, parfum (fragrance) with limonene, aloe barbadensis (aloe vera), melaleuca alternifolia (tea tree), neroli, (citrus aurantium), citrus limonum (lemon); (all present in the natural essential oils). You may notice white particles in the concentrate, this is normal sediment from the enzymes. About limonene: Limonene is the natural oil extracted from the peel of lemon, orange and other citrus fruits. It has a cleansing citrussy aroma which is complimented with the neroli flower. An eco-conscious high performance cleaning solution with a glorious scent that will not irritate even the most sensitive of human or pet noses

Yes, Bio One™ will tackle any animal faeces regardless of the type of animal.

Yes, Bio One™ is completely safe to use around all land, reptile and air based animals. You can use it to clean cages, food areas, sleeping areas, in the car, and around the home. We would not recommend using Bio One™ in aquatic fish tanks as fish are highly sensitive to any change.

Yes, mix up some Bio One™ and take it with you when you go out and about with your Dog. Brilliant if you get messy paws, dog faeces, urine, or vomit in the car.

Bad odour is caused by bad bacteria growing on left over carbon based matter, whether that is old food, wet dog fur, canine urine, dog faeces, dog vomit, or even saliva from the dog licking the bed. All of these contain carbon based proteins which, if left uncleaned, will promote the growth of bad bacteria and in turn, bad odours. Dog beds by their pure nature, are generally soft fabrics so mess can penetrate through and be difficult to clean. Bio One's™ unique formula, penetrates deep into the fibres of your pet bed and removes completely the cause of the problem at the root cause, in areas that you normally would not be able to get to.

Yes, Bio One™ Pet Odour Remover can be used on hard and soft surfaces for example, artificial grass, laminate flooring, carpets, pet beds, patios, even down to your dogs favourite pee spot - this could be a brick wall! Bio One™ will soak into the brick and help to eliminate the odour and will stop your pet from marking its territory in that area again. We would always suggest you do a test patch in an inconspicuous area (avoid use on natural silk as any fluid will leave a water mark on this fabric).

The 30ml sachet will give you the perfect amount for one spray bottles worth of product which is roughly around 50 cleanups (230ml of live solution)

How long the solution lasts will depend on how often you use it. As it comes up in a concentrated formula you can make as much or as little as you need. The concentrate, once diluted, makes a live solution, which stays active for around 10-14 days before it naturally starts to die off. The Pet Odour Eliminator and Refresher Sachet Starter Kit is enough for around 50 clean ups!

Yes, our Pet Odour Remover has a beautiful subtle scent of Lemon and Neroli Flowers. It doesn’t just neutralise, but completely eliminates odour and bad bacteria leaving a subtle scent behind. Our scents are all made from natural oils and ingredients that will not irritate even the most sensitive of human or pet noses.

It takes around 5 to 10 minutes for Bio One™ to work its magic. The product can be left for longer or reapplied, if there is a really tough stain or stubborn odour, to let the enzymes sink really deep into the surface, for example a puppy pee stain on a carpet. The enzymes continue to work whilst damp, so for really tough problem areas ensure that you do not let the area dry too quickly, simply spray a little more.

Yes. Bio One™ Pet Odour Remover can be used to eliminate odours from soft furnishings such as carpets, upholstery and pet bedding. We recommend for pet bedding to saturate both sides of the pet bed to make sure the product can eat away at the bacteria on both sides. Our pet odour remover can be great to use on pet beds in between washes as a freshen up! Soft furnishings absorb, so ensure you have spray enough to allow soak into the fibres. Always allow the bed to dry fully naturally. There is no need to rinse pet beds after using Bio One before your pet uses the bed.

Yes, Bio One™ targets any type of carbon based matter where bad bacteria can grow and cause mal odours. So perfect to use all around the home too whenever anything is a little smelly.

Yes, Bio One™ is great for cleaning and freshening up pet toys, leads, harnesses, pet wheelchairs, cages, cat carriers, gates and more. Pet urine, faeces, vomit, drool, food and more can very easily get everywhere, and before you know it bad bacteria starts to grow and the bad odours develop. By using Bio One™ you keep all of the nasties at bay, and can rest assured that your home is being kept completely mess free. This is why we have been voted the best odour eliminator and cleaning product for two years running.

Don't be fooled to think that because enzymes are natural they are less effective than chemical cleaners. Enzymes are nature's very own powerful cleaning tools. Making them the go to choice for pet owners who do not want to spray harmful chemicals around their pets and their home. Simply put, enzymes are all around us performing millions of important tasks in our bodies and in nature every single day. They are a type of protein that act like a biological catalyst to speed up the break down of organic compounds. Similarly to how saliva, (which contains enzymes), initiates the digestion process by breaking down food in our mouths, cleaning enzymes use the same 'enzymatic digestion' to effectively break down and eradicate the organic proteins present in pet urine, faeces, vomit, drool, dirt, food, and more. This process not only makes cleaning easier but also prevents the growth of bad bacteria - the root cause of those unpleasant odours - in the air, on surfaces, and within the fibres of your soft furnishings.

SAFETY: Avoid contact with eyes, skin or food. In case of eye contact, flush with water for 15 mins and seek medical advice. If swallowed, do not induce vomiting. Sip water and seek medical attention. In case of skin contact, rinse well with water. If irritation persists, seek medical advice. Warning: Contains ((R)-p-Mentha-1,8-diene). May produce an allergic reaction. KEEP OUT OF REACH OF CHILDREN

Enzyme cleaners are great for pet odour because they have the ability to break down the organic compounds found in urine, faeces, and other bodily fluids and external matter that cause unpleasant smells. The enzymes in Bio One™ specifically target the proteins present in these substances, effectively breaking them down into smaller, odourless molecules. Unlike traditional cleaners that may mask or temporarily cover up the smell, enzyme cleaners actually eliminate the source of the odour by naturally breaking it down. This enzymatic action not only removes the smell but also helps to prevent pets from remarking the same spot. Enzyme cleaners are a reliable and effective solution for tackling pet odour problems and maintaining a fresh and clean environment.

Mixing your Bio One™ pet odour remover + refresher is easy. Included with your starter pack is a free mix + spray bottle that can be used for 250ml of solution or as a handy measure for mixing larger quantities in your own spray bottle. For a 500ml spray bottle add 65ml of Bio One™ pet odour remover + refresher. For 1 litre spray bottle add 130ml Bio One™ pet odour remover + refresher.

Enzymes can be destroyed if mixed with hot water, so always ensure you mix your solution with cold/ambient tap water.

Yes absolutely. Our formula has been carefully created by globally recognised aromatherapists to be safe for all to use. Bio One is designed to eradicate completely odour and mess, it does not use fragrance to mask the bad smell, therefore our scents are designed to give you a very subtle and beautifully delicate aroma. We are proud to be endocrine disruptor free. Endocrine disruptors can mimic or block hormones, affecting the body’s natural functions and leading to imbalances. By opting for endocrine disruptor-free cleaning products, you proactively protect your health and reduce the risks associated with exposure to these harmful substances.

The product to use would be the Pet Odour Eliminator. You will need to spray the area liberally and then possibly agitate with a mop or broom. Leave it for a good 15 mins. Wash away the detritus, making sure all is removed, then reapply the product.

Simply keep your bottle in a cool cupboard, don’t expose it to high temperatures.

Bio One comes in a concentrated form, saving plastic and money. Simply mix the concentrate with water to wake the enzymes and create your live formula. Follow the steps on the bottle as a guide of how many parts solution to water you need.

Yes, our packaging is fully recyclable, with the labels on. We use environmentally friendly packaging solutions, including the use of dissolvable glue on our recycled labels.

Bio One is free from chemicals and alcohol, which many other cleaners utilise in order to get perfectly streak and residue free surfaces. If you are using Bio One on a shiny surface or glass, then we recommend wiping over with a clean wet cloth after use, or simply use a dry cloth to buff the surface to a shine.

No. Using Bio One™ alongside other products will stop the product from working to its full potential. Bio One is made from natural enzymes, which will be killed by harsh chemicals. Bio One is so versatile that you can use it to replace virtually all your other cleaning products, saving you money and space in your cupboard.

No, Bio One™ is 100% natural, and does not contain any harsh chemicals, toxins, parabens or endocrine disruptors. It is a natural, vegan and eco-friendly solution which is safe for use around your children and also your pets.

Yes, the product is chemical free and made up of completely natural ingredients (accredited by the Vegan Society) - so entirely safe for children.